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Remote Support

Source Networks, Inc. uses TeamViewer to provide remote assistance.

  • Easy to use, install, and very secure
  • You are in full control and the remote session that can be ended anytime by you
  • The ability to diagnose problems remotely and resolve problems where possible without being onsite

A Source Networks consultant will be connecting remotely to your Apple or Windows computer. In order to establish this connection, a small applet must be downloaded. Because the consultant will be viewing your desktop, close any personal or confidential information on your screen before connecting with the technician.



Step One

Download the TeamViewer application. It's 100% safe and trusted.

Step Two

When this download finishes, double-click the icon to launch the program.

Step Three

Accept the Remote Support Desktop Disclaimer.

Step Four

Enter your name in the field and wait for our connection.




Check out some of our recent clients’ solutions.

Case Study – Migration to Hosted Exchange Email

Case Study – Migration to Hosted Exchange Email

Our client had an aging, on-site server running the obsolete Microsoft Exchange 2003. The users had limited access to e-mail features from their mobile devices. Performance was slow and users received an overwhelming amount of spam. SourceNetworks resolved the... read more
Case Study – Network Documentation

Case Study – Network Documentation

To provide support as a contractor, having access to the information about your existing network is necessary. This includes phone number for support, account numbers, passwords, secret questions, model numbers, warranty information, and authorization by many vendors... read more
Case Study –  Enhanced Wireless Solution

Case Study – Enhanced Wireless Solution

Company was growing and needing to expand its wireless capabilities to support its rapidly growing wireless needs, offer both a private and public SSID, needed reporting to maintain HIPAA compliancy, and to provide better throughput and support for the latest wireless... read more



Your app data from the new Mac App Store on macOS Mojave is now available in App Store Connect. Now you can find out how many times your app was seen on the Mac App Store, how many times your product page was viewed, and how many new customers dow...
Posted: December 13, 2018, 8:00 pm
You can now provide localized metadata for your App Store product page in any of the following languages when you submit a new version of your app: Catalan, Croatian, Czech, Hindi, Hungarian, Polish, Romanian, Slovak, and Ukrainian.Learn how to ma...
Posted: December 13, 2018, 7:00 pm
You can now support Apple Pay for your customers in Germany, providing an easy and secure way for them to pay within your apps and websites.Learn more about Apple Pay
Posted: December 11, 2018, 10:30 pm
As a reminder, new apps and app updates will not be accepted December 23 to 27 (Pacific Time), so any releases should be submitted, approved, and scheduled in advance. Other App Store Connect and developer account features will remain available.Su...
Posted: December 10, 2018, 6:00 pm
Congratulations to the developers featured in the App Store Best of 2018. This showcase honors our favorite apps and games on the App Store, and celebrates the amazing experiences that developers have created for Apple platforms.See all the featur...
Posted: December 4, 2018, 5:00 am



東海大学は、複数の日本企業と連携し、長年にわたってソーラーカー プロジェクトを推進。世界最高峰のソーラーカー レース「ワールド・ソーラー・チャレンジ」で 2 度の優勝を果たすなど、その実績は世界に広く知られています。そして迎えた、2017 年の「ワールド・ソーラー・チャレンジ」で再び優勝を目指し、ライバル チームを上回る「空気抵抗削減」の目標数値を設定。複雑かつ高度な流体解析を行うのに必要なハイパフォーマンス コンピューティング環境を求めて活用したのが、Microsoft Azure でし...
Author: MPN_Japan
Posted: December 15, 2018, 1:00 am
            I attended KubeCon earlier this week in Seattle and had some little fun there. It was eye-opening to see the vibrant community there. The energy is enormous. Very fortunate to be a witness of this part of the history. Windows container...
Author: Weijuan Shi Davis - MS
Posted: December 15, 2018, 12:18 am
End of support for SQL Server and Windows Server 2008/2008 R2 is approaching fast—coming to an end on July 9, 2019 and January 14, 2020, respectively. With just a little over six months until SQL Server end of support, it’s best to create a plan o...
Author: Microsoft US Partner Team
Posted: December 14, 2018, 11:03 pm
Digging in the archives...     From a discussion with some PFE's - the question was 'how do I create knowledge for a monitor/rule?'   When you create a knowledge article in an MP (let's not even go into the console GUI! ) If the Knowledge Article ...
Author: kjustin1996
Posted: December 14, 2018, 8:06 pm
Following some reports of performance issues we have released this version changing how the extension reacts to a 'live trace' or Load Saz archive scenario. The release notes: Enhancements to the extension to tackle performance issues when running...
Author: JeKnight
Posted: December 14, 2018, 5:48 pm



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