SUPPORT

Open a support ticket and we can assist you right away!

Remote Support

Source Networks, Inc. uses TeamViewer to provide remote assistance.

  • Easy to use, install, and very secure
  • You are in full control and the remote session that can be ended anytime by you
  • The ability to diagnose problems remotely and resolve problems where possible without being onsite

A Source Networks consultant will be connecting remotely to your Apple or Windows computer. In order to establish this connection, a small applet must be downloaded. Because the consultant will be viewing your desktop, close any personal or confidential information on your screen before connecting with the technician.

PLEASE REVIEW THE DISCLAIMER BEFORE CONTINUING

Disclaimer

Step One

Download the TeamViewer application. It's 100% safe and trusted.

Step Two

When this download finishes, double-click the icon to launch the program.

Step Three

Accept the Remote Support Desktop Disclaimer.

Step Four

Enter your name in the field and wait for our connection.

OUR REVIEWS

OUR REVIEWS

TRUSTED AND TESTED

greydivide We take great care to ensure every client is satisfied beyond their expectations. This is what gives us a 100% 5 Star Rating from apple.consultants.com.
We could ask you to trust us, but you don’t need to take our word for it. Take a look at what our clients are saying…

Outstanding work. Always accommodating. I've worked with Jason Bosket for a number of years. I handle most of my design studio's IT work, but Jason has always been there to bail me out when I'm over my head or when I mess something up. Extremely professional and a great source of service or simple advice. I will continue to utilize Source Networks for all of my IT needs.

FROM Glenview, IL
CUSTOMER SIZE 10-25
INDUSTRY Design

Reliable Some of the most stressful times in my business due to computer/network issues has been alleviated knowing that Source Networks is there to help. Responsive, knowledgeable, and service oriented are what makes them great.

FROM Chicago, IL
CUSTOMER SIZE 1-9
INDUSTRY Entertainment

Always able to fix the problem Source networks has been integral with my business computer hardware. They work through all the glitches that seem to come up when I upgrade my Macs to the latest veterinary software my business is using every couple of years. I highly recommend Source Networks!!

FROM Rockford, IL
CUSTOMER SIZE 1-9
INDUSTRY Medicine

Source Networks is a responsive, high quality and personable team of consultants Jason Boskett, Brett Wenzlaff and their collective team are an outstanding resource for our highly specialized professional services firm… Source Networks consistently performs. In routine maintenance as well as long term strategy, they understand our business; understand the people who work here; and provide just the right combination of advice and responsiveness. We could not do what we do for our clients without Source Networks.

FROM Oak Brook, IL
CUSTOMER SIZE 10-25
INDUSTRY Accounting

Always there for us! We are a small business with limited knowledge of computers. We are fortunate to have Jason to call upon whenever we are in a pinch. He is very professional and very knowledgeable. We are grateful for his expertise and availability whenever we need help. Highly recommend!

FROM Aurora, IL
CUSTOMER SIZE 1-9
INDUSTRY Manufacturing

APPLE CONSULTANTS NETWORK

Customers Overall Rating

The only Apple consultant I would ever hire… Jason has been an excellent resource to my department. With legacy equipment at its End-of-Life, we have had to fix the current equipment until a new solutions could be designed, built, and deployed – all of which Jason helped put together. He helped us to replace multiple Xserve’s with new Mac Mini Servers and integrate them with our Active Directory. His knowledge of the latest solutions and understanding of server technologies, both current and legacy, has been invaluable and we felt we ended up with the best possible solution for our needs. I would recommend him to any business who values the input of a consultant, the technical ability to propose and implement a solution, and a person with the ability to troubleshooting various problems on multiple OS platforms at the highest level.

FROM Barrington, IL
CUSTOMER SIZE 26-50
INDUSTRY HR

Well worth it! I have called on Jason for a few years now, every time our family gets a new Apple product. His knowledge on all things Apple and the industry is truly impressive. He has always been extremely prompt and very helpful in explaining things I may not understand. I have and would gladly recommend him to anyone.

FROM Deer Park, IL
CUSTOMER SIZE 1-9
INDUSTRY Home

The Best Jason came highly recommended before I even met him. My Mac Pro was toast. Another “consultant” had done a very poor repair job. Jason asked the right diagnostic questions up front. He addressed each solution sequentially and he had me up and running in a few hours. He then went on to clean legacy apps on the hard drive and even got the Apple TV running right. I have a number of business contacts that I will proactively ping on Jason’s behalf because I think he is that good.

FROM Chicago, IL
CUSTOMER SIZE 1-9
INDUSTRY Home

Friendly, reliable, clever and resourceful. We hired Source Networks to help us with complex networking issues, including configuring a database server to be available outside of our network, but still have appropriate security involved. Jason managed to provide a solution that simple, elegant, and worked beautifully without needing to pay the ISP’s exorbitant fees for a static IP address.

FROM Chicago, IL
CUSTOMER SIZE 51-100
INDUSTRY Security

Source Networks have helped our firm tremendously. Both Jason and Brett are consistently responsive whenever I contact them regarding a new issue or continued project we are working on. They are extremely intuitive about the needs of the individual and of the company as a whole. They will be first to tell you they can or can not solve an issue, and when there might not be a direct resolution to a problem, they will work on the issue to develop another means of getting the job done.

FROM Elgin, IL
CUSTOMER SIZE 10-25
INDUSTRY Law

CONTACT

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Use this form to open a support ticket and have one of our consultants contact you shortly. We will respond as soon as possible!

 

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