SUPPORT

Open a support ticket and we can assist you right away!

Remote Support

Source Networks, Inc. uses TeamViewer to provide remote assistance.

  • Easy to use, install, and very secure
  • You are in full control and the remote session that can be ended anytime by you
  • The ability to diagnose problems remotely and resolve problems where possible without being onsite

A Source Networks consultant will be connecting remotely to your Apple or Windows computer. In order to establish this connection, a small applet must be downloaded. Because the consultant will be viewing your desktop, close any personal or confidential information on your screen before connecting with the technician.

PLEASE REVIEW THE DISCLAIMER BEFORE CONTINUING

Disclaimer

Step One

Download the TeamViewer application. It's 100% safe and trusted.

Step Two

When this download finishes, double-click the icon to launch the program.

Step Three

Accept the Remote Support Desktop Disclaimer.

Step Four

Enter your name in the field and wait for our connection.

OUR SERVICES

WE ARE HERE FOR YOU

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SOURCE NETWORKS evaluates your needs from many aspects, including software, hardware, networking, security, functionality, performance, and viability. We are the single resource you want to deliver timely, cost- and technology-effective solutions for your specific requirements. Each of our consultants brings decades of experience to your operation—personal or professional. Our collaborative strategy ensures your system is evaluated, designed and monitored for optimum performance.

WHAT WE DO

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We evaluate and solve your IT and business requirements by asking questions, analyzing the issues, and researching their causes. We then offer solutions, implement changes, and monitor your operation, to ensure your issues have been resolved. Further, we forecast and recommend solutions for emerging and new business growth. Our solutions are based on the success we have enjoyed through years of problem solving experience, the quality of the soft- and hardware we utilize, as well as the ongoing loyalty of our client base.

  • Total information systems assessment/asset management
  • Multi-platform networking design and management
  • Server, storage, and security installation
  • Simplified, organized, and maintained documentation
  • Scheduled maintenance and preventative services
  • Simplified remote support (Apple and Windows)
  • Security auditing and compliance
  • Backup solutions and disaster recovery planning

HOW WE DO IT

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Solutions are designed to support you for the long term, as well as solve your immediate needs. To accomplish this, our consultants take the time to personally learn about and understand you and your staff’s requirements, as well as what is on your IT wish list. We build relationships by providing you with a team of highly trained consultants who work with Internet and telecommunications providers, as well as your soft-and hardware vendors. We then recommend, install, support and monitor your system, ensuring your office and staff enjoy a balanced and enjoyable working environment.

CONSULTING

  • STRATEGIC PLANNING includes advisory services that help clients assess their IT needs and formulate system implementation plans.
  • ARCHITECTURAL PLANNING includes advisory services that combine strategic plans with emerging technologies to create logical system designs, as well as the support infrastructure needed to meet design specifications.
  • OPERATIONAL ASSESSMENTS AND BENCHMARKING include services that assess the operating efficiency and capacity of a client’s IT environment.
  • IMPLEMENTATION PLANNING includes services aimed at advising and supporting customers during the deployment, rollout and testing of new systems and software.

NETWORKING

We evaluate the physical components of your current network and identify where poor configurations, failing equipment, outdated technologies, and other issues exist. Then, we develop a topology redesign, if necessary, and introduce the latest products that offer higher performance, security, and enhanced features. Finally, we document your IT configuration, in order to bring you a greater understanding of its complexity and facilitate servicing.

Your data operations will flow smoother and faster, as the speed and ease of data flow into and out of your home or company improves through your enhanced, integrated, and synchronized computer system

Source Networks: Ubiquiti

Recently, a customer brought in Source Networks, Inc.’s consulting team to identify and solve a wireless problem throughout their large home, guesthouse, and sizeable outdoor pool area. They needed a solution that would provide Wifi service to both the outdoor... read more

NETWORKING

We evaluate the physical components of your current network and identify where poor configurations, failing equipment, outdated technologies, and other issues exist. Then, we develop a topology redesign, if necessary, and introduce the latest products that offer higher performance, security, and enhanced features. Finally, we document your IT configuration, in order to bring you a greater understanding of its complexity and facilitate servicing.

Your data operations will flow smoother and faster, as the speed and ease of data flow into and out of your home or company improves through your enhanced, integrated, and synchronized computer system

Source Networks: Ubiquiti

Recently, a customer brought in Source Networks, Inc.’s consulting team to identify and solve a wireless problem throughout their large home, guesthouse, and sizeable outdoor pool area. They needed a solution that would provide Wifi service to both the outdoor... read more

SECURITY

Securing your personal and business data must be taken more seriously now than ever. Understanding how to protect this asset requires knowing how your data is physically accessed, whether it is in your home, in the Cloud, or wherever your server is located. Vulnerabilities to cyber security have grown exponentially and rapidly, as options of where data is stored have multiplied. The possibility of a security breach increases daily, unless timely and prudent steps are taken to protect your data from viruses and malware specifically designed to access and transfer your records to an unwanted party.

Firewalls, backups, protection software and services can all help to protect your data. However, keeping each functioning at its highest level is complicated and intricate. Accidents happen, through human error and natural disasters. Today, new technologies exist to remotely locate and wipe your data from stolen, misplaced, damaged or destroyed equipment. Having a tested backup/recovery plan in place is compulsory to ensure the restoration, security and continued protection of this valuable asset.

Securing your data and equipment can be a complex and costly necessity. Understanding each issue and how best to address these concerns makes SOURCE NETWORKS a valuable part of your continued success and security, both in your home and at your business.

CLOUD

Cloud services—the off-site storage of data and application services allowing accessibility from anywhere, anytime, by any device—are being offered by nearly every Internet vendor operating today. Some providers offer the option to replace installed software on your computer or device with nearly fully functional software via your browser. These solutions are in constant transformation, from traditional, locally installed or server-based solutions. They may bring enhanced services and features that previous solutions did not.

Access to data or programs from anywhere at any time is not a new concept, yet the demand has grown dramatically, as people wish to work when they want and have access to the same software and data from any and all their devices. The concern about putting all your data and resources on to a Cloud is securing your data from outside access. With Cloud-hosted solutions available 24/7, your IT support group may become alarmed and reluctant to replace their in-house, locally managed, secure system with virtual solutions stored and managed where and by whom they have no idea.

Benefits to Cloud solutions include: timely and speedy software updates and cost reductions for electrical, staffing and equipment management and maintenance. Concerns may outweigh benefits when considering Internet outages; interrupted access; recurring costs based on the number of users and licenses needed; vendor outages; incompatibilities when software upgrades are automatically installed; issues with contracted vendors making flexibility limited; and regulatory concerns, including compliancy, government access to your data, foreign access, and other matters. SOURCE NETWORKS helps you analyze and evaluate these and other issues which will impact how you control and manage your data, should you migrate your computer operations to the Cloud.

Case Study – Meraki Systems Manager

Cisco Meraki solutions include cloud managed wireless access points, network switches, and state-of-the-art firewalls. Additionally, included with any device, is the Systems Manager agent. Installing this agent on any Apple or Windows machine or portable device,... read more

CLOUD

Cloud services—the off-site storage of data and application services allowing accessibility from anywhere, anytime, by any device—are being offered by nearly every Internet vendor operating today. Some providers offer the option to replace installed software on your computer or device with nearly fully functional software via your browser. These solutions are in constant transformation, from traditional, locally installed or server-based solutions. They may bring enhanced services and features that previous solutions did not.

Access to data or programs from anywhere at any time is not a new concept, yet the demand has grown dramatically, as people wish to work when they want and have access to the same software and data from any and all their devices. The concern about putting all your data and resources on to a Cloud is securing your data from outside access. With Cloud-hosted solutions available 24/7, your IT support group may become alarmed and reluctant to replace their in-house, locally managed, secure system with virtual solutions stored and managed where and by whom they have no idea.

Benefits to Cloud solutions include: timely and speedy software updates and cost reductions for electrical, staffing and equipment management and maintenance. Concerns may outweigh benefits when considering Internet outages; interrupted access; recurring costs based on the number of users and licenses needed; vendor outages; incompatibilities when software upgrades are automatically installed; issues with contracted vendors making flexibility limited; and regulatory concerns, including compliancy, government access to your data, foreign access, and other matters. SOURCE NETWORKS helps you analyze and evaluate these and other issues which will impact how you control and manage your data, should you migrate your computer operations to the Cloud.

Case Study – Meraki Systems Manager

Cisco Meraki solutions include cloud managed wireless access points, network switches, and state-of-the-art firewalls. Additionally, included with any device, is the Systems Manager agent. Installing this agent on any Apple or Windows machine or portable device,... read more

CONTACT

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Use this form to open a support ticket and have one of our consultants contact you shortly. We will respond as soon as possible!

 

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