SUPPORT

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Remote Support

Source Networks, Inc. uses TeamViewer to provide remote assistance.

  • Easy to use, install, and very secure
  • You are in full control and the remote session that can be ended anytime by you
  • The ability to diagnose problems remotely and resolve problems where possible without being onsite

A Source Networks consultant will be connecting remotely to your Apple or Windows computer. In order to establish this connection, a small applet must be downloaded. Because the consultant will be viewing your desktop, close any personal or confidential information on your screen before connecting with the technician.

PLEASE REVIEW THE DISCLAIMER BEFORE CONTINUING

Disclaimer

Step One

Download the TeamViewer application. It's 100% safe and trusted.

Step Two

When this download finishes, double-click the icon to launch the program.

Step Three

Accept the Remote Support Desktop Disclaimer.

Step Four

Enter your name in the field and wait for our connection.

Company was needing a new server to centralize their office documents, provide remote access, change their backup solution, and fix their internal networking problems. Source Networks evaluated their existing IT cabinet and determined what equipment need to be replaced and worked with Apple sales to configured a server to support their current and future growth needs.

We ordered the components, installed the new equipment and re-organized the existing equipment, labeled the cabling, equipment, and documented the network for future support needs. We designed two types of backups: local and cloud-based. Using an external local hard drive provides fast restores in case of any loss, and we setup CrashPlan PROe cloud services to push daily their files to a secured off-site location to provide a disaster solution.

Networking
Cloud

Cable Management